Manager, CityWalk Food
The Manager, CityWalk Food – Quick Service Restaurants will be responsible for the overall operation of multiple Quick Service venues, including, but not limited to, the efficient and profitable operation of the venues. This position will directly supervise a team of assistant managers. In the Manager role, this position will be responsible for the implementation of strategic planning and optimizing restaurant profitability; candidates must also be passionate about quality, cleanliness and guest service standards. The ability to create and foster a cohesive team is a critical piece of this role. Candidates must exemplify excellent planning, delegation, mentoring and coaching skills. This position will be instrumental in executing strategic plans, while championing guest satisfaction, employee motivation and positive fiscal results. The position will be accountable for achieving all annual operating profit goals through driving sales, developing and retaining exceptional talent and driving operational excellence. Maintain efforts to achieve or exceed budgeted sales and profit goals. Run venues to brand standards maintaining strong relations with brand ambassadors. Liaison with sourcing, production kitchen and warehouse. Consistently achieve operational excellence. Management of food, beverage and labor costs through proper hands-on monitoring of all policies and procedures. Ensure the highest quality food, beverage, service, sanitation, safety and retail standards are maintained. Communicate restaurant results with Senior Management with recommendations for improvement. Strictly enforce all cash handling procedures, purchasing and receiving procedures and accounting policies. Assist in recruitment, training, developing, coaching, and evaluating employees and Assistant Managers in all aspects of business. Ensure compliance with all local, state and federal laws regarding food quality, safety, labor and employment. Ensure high Team Member and Guest Engagement. Lead and support management team in training and coaching their staff for “Best in Class” service standards. Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor and profitability. Exceed annual operating profit targets. Promote company's mission and values. Performs other duties as assigned.