Candidate Experience Specialist

At NBCUniversal, we believe the candidate experience is a reflection of our culture—innovative, collaborative, and inclusive. As a Candidate Experience Specialist, you’ll be the face of NBCU for prospective talent, ensuring every interaction is seamless, professional, and memorable. In this role, you’ll serve as both a trusted advisor and a hands-on executor—providing consultative guidance to recruiters and hiring teams while confidently taking action within established processes to deliver an exceptional interview and candidate experience. This role is all about creating a world-class experience that mirrors the energy and creativity of our brand. What You’ll Do Deliver Exceptional Candidate Experiences: Serve as the primary strategic partner for hiring teams; you’ll have ownership over the end‑to‑end candidate interview journey and be the primary point of contact for candidates You’ll independently shape communication approaches, set clear expectations, and ensure every interaction reflects NBCU’s commitment to transparency, professionalism, and brand alignment. Interview Logistics: Architect interview processes across time zones and platforms, determining the ideal structure, sequencing, and format (panel, 1:1, virtual, onsite). Provide informed recommendations to guide hiring teams and secure alignment on the optimal plan before execution. Secure and prepare onsite spaces that ensure a welcome environment. Manage Travel & Onsite Details: Oversee and direct the full candidate travel and onsite experience, designing itineraries that anticipate potential challenges and proactively solving issues before they arise. Manage all onsite elements from technology readiness to hospitality, to deliver a polished, stress‑free experience end‑to‑end. Partner Across Teams: Serve as a trusted advisor to recruiters, hiring managers, and interviewers, offering perspective on best practices, accessibility considerations, and candidate engagement strategies. Lead alignment across stakeholders and intervene to resolve conflicts with a solutions‑first mindset. Champion Process Excellence: Uphold confidentiality and compliance standards. Communicate and maintain clear process guidelines and escalation paths that enable candidate care issues to be resolved confidently and consistently.

Job ID
744000136287906
DetailURL
https://jobs.smartrecruiters.com/NBCUniversal3/744000136287906
Job Level
Profession
LastUpdated
Search Meta
REF38947F NBCU Corporate Corporate Human Resources Administrative
Job Reference number
REF38947F
Multi Location Jobs

744000136288269

ERG Group Title
Universal City,California
Internships Seasons Title
https://jobs.smartrecruiters.com/NBCUniversal3/744000136288269

744000136287906

ERG Group Title
New York,New York
Internships Seasons Title
https://jobs.smartrecruiters.com/NBCUniversal3/744000136287906
Multi Location
Yes
Multi Location Title
Universal City,California, New York,New York
Multi Location Public URL
https://jobs.smartrecruiters.com/NBCUniversal3/744000136288269, https://jobs.smartrecruiters.com/NBCUniversal3/744000136287906
Is Remote Job?
No