Manager, Employee Relations

The Manager, Employee Relations, plays a critical role in supporting an organizational culture that promotes a fair and inclusive workplace. The Manager, Employee Relations, will thoroughly and expeditiously investigate Team Member concerns in a fair, unbiased, and consistent manner.  The ideal candidate will need to have significant experience operating in a fast-paced and guest-facing environment and possess a strong investigative skill set working in Union and Non-Union organizations. We’re seeking innovative solution seekers, natural collaborators, Team Member advocates, and culture architects to enable our teams, partners, and business to do and be their best. Here you can: Be responsible for autonomously conducting in-depth interviews and investigations of highly sensitive and complex allegations, including gathering and evaluating information; preparing detailed reports, determining facts; conferring with Legal and operations leadership about issues to creatively resolve problems, and answering questions regarding processes specific to investigations and policies; assisting with the preparation of corrective action documentation. Develop and implement standardized processes for conducting investigations, tracking, and documenting employee relations claims and cases. Maintain detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents into a centralized system. Analyze and understand data to identify issue trends and opportunities for proactive issue mitigation, including training, in a high-volume, fast-paced, dynamic environment with the capacity to adapt to changing priorities. Partner in analysis and revision of Team Member programs, policies, and practices to sustain a positive work environment. Provide counseling, advice, and guidance to operations leadership and HR Business Partners in dealing with complex or sensitive employee relations issues, ensuring fair and consistent enforcement of policies and practices. Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities. Perform other duties as assigned. Supervisory Responsibility: Individual Contributor