Analyst, HR Operations - Core HR

Here you can: VERSANT is looking for a Sr. Analyst / Analyst, HR Operations – Core HR to join their team! The Sr. Analyst / Analyst, HR Operations – Core HR will report to the Director, HR Operations – Core HR and will be responsible for reviewing workflow requests and inputting organizational level and employee personal data information into the HR database. The Sr. Analyst / Analyst will help support all areas of Employee Data Processing and be responsible for completing the assigned transaction workloads while meeting Service Level Agreements (SLAs) and maintaining data integrity. The Sr. Analyst / Analyst, HR Operations also has the responsibility to communicate and interact with other departments to research and resolve issues that may arise from transaction processing. Responsibilities: Accurately inputs individual or mass data into SAP HCM using Winshuttle scripting that includes but are not limited to the following transactions: Hire, Rehire, Transfer, LOA, Termination, Create/Maintain Job attributes, Position and Org Units to assist in planning and execution of reorganizations within the structure. Manages sensitive information including but not limited to salary, personal information, and organizational structural redesigns. Fosters and maintain productive working relationships with HR community and other business partners as needed. Review audits and errors arising from QA, Benefits, Payroll and UKG for data integrity and works with HR client groups to complete corrections when errors are identified. Conduct validation with reasonable checks and analysis of data received prior to making changes in the system to avoid errors. Acquire and maintain expertise to provide support in VERSANT HR systems that include, but are not limited to, SAP HCM, Zendesk, and O365 PowerApps Assists with ensuring successful Tier 2 resolution of data issues, meeting SLAs, and providing excellent customer service for escalated issues coming into the HR Operations team, as well as cases generated within Zendesk. Develops strong knowledge of Business to understand data and reasonable checks on data received for input. Responds and completes transaction processing within the defined Service Level Agreements (SLAs). Identifies and escalates system defects to leadership and performs system testing as needed. Fulfills responsibilities in compliance with department and company policies and procedures. Assist with developing and maintaining procedural documentation of internal and external processes. Other duties and responsibilities will be assigned as needed.