Technical Campaign Manager, Programmatic Sales Operations
NBCUniversal’s Advertising Platforms & Operations team is responsible for the product development, project management, and day-to-day operations of NBCUniversal’s full advertising technology suite. The division services both internal and external customers in support of NBCUniversal’s $8B annual advertising business. The Programmatic Ad Operations team within Business Operations & Services is a close-knit, fast-paced team tasked with executing all programmatic guaranteed and private marketplace deals domestically and globally. The Programmatic Sales Operations Campaign Manager is responsible for overseeing the lifecycle of a programmatic deal. This involves deal creation, revisions and ensuring digital assets remain in-spec throughout the entirety of the flight. The Programmatic Sales Operations team works side-by-side with the planning and sales team to ensure that advertising campaigns run smoothly and exceed client expectations. We are looking for a detail-oriented, technically savvy, problem solver with superior customer service skills and leadership qualities to join our team. Responsibilities: Identifying technical issues with bids for guaranteed and non-guaranteed deal types, and working with appropriate cross-functional teams to find a timely resolution Lead live troubleshooting calls with clients, alongside Campaign Manager counterpart Attend weekly POD meetings to ensure sales, planning, and operations are in lockstep Setup regularly cadenced reporting to identify trends amongst creative failures within various ad distributors/ DSPs Must seek to gain knowledge within the Programmatic ecosystem to better support our internal and external partners Direct interaction with Programmatic Sales Team and Clients to ensure campaign fulfillment Advanced knowledge on programmatic deal setup within various SSPs, such as FreeWheel and Google Ad Manager This role is specifically managing the Sports Programmatic business and will support sports live events inclusive of weekends. Must be self-motivated and able to work independently as well as part of a team Ability to multitask and efficiently manage priorities is critical Must be organized and detail oriented with great attention to accuracy