Project Manager - Episodic Post

What You’ll Do: Build and maintain strong, collaborative relationships with clients as well as internal operations and planning teams to ensure bid accuracy Team up with other Episodic Post Project managers to assign, supervise, and load-level scheduler work (from order creation through to timely billing of projects). Responsible for the seamless transition of work from day to swing/night and weekend shifts and efficient planning of operational resources to fulfill project needs Drive each project to successful completion by conducting pre-production meetings and attending other meetings as required to adhere to the project budget and ensure timely billing Daily effective communication with clients, client concierge, and talent to ensure sessions go well; in addition to meeting/exceeding customer expectations Keep stakeholders informed of overall project progress and issues as they arise and liase with Planning and Operations departments to ensure projects stay on track Work closely with Operations management teams to evaluate client feedback and troubleshoot/resolve client and internal operational issues, including escalation of critical client facing issues in a timely manner Identify potential overages prior to additional work being started, and work with clients to review the options and workable solutions Actively participate in departmental process improvement initiatives and identify opportunities to enhance quality, increase productivity, and drive efficiencies