Wireless Network Manager

The Wireless Manager is responsible for the coordination, validation, and operational oversight of wireless and RF systems supporting Universal’s global Ride & Show operations. This role ensures effective spectrum coordination, coexistence, and validation for Wi-Fi, private LTE/5G, point-to-point/multipoint RF links, and other wireless technologies that enable real-time control, monitoring, and performance across attractions, facilities, and connected infrastructure. The position requires a strong understanding of RF spectrum allocations and common use cases across cellular, ISM (900 MHz, 2.4 GHz, 3.6 GHz), UNII (5/6 GHz), and private 5G bands, ensuring systems operate reliably and without harmful interference. The role works under the direction of Parkwide Systems and in coordination with Digital & Technology, Ride & Show Network teams, and project stakeholders to validate implementations, coordinate frequency usage, and ensure compliance with operational and safety standards across complex environments. This position supports and validates a wide range of wireless use cases including LoRaWAN, Wi-Fi HaLow, Bluetooth, Zigbee, wireless show control systems (e.g., Clear-Com, handheld devices), GNSS, and other mission-critical applications. The role includes field validation, troubleshooting (including Cellular DAS), and development of documentation defining system locations and expected coverage. Coordinate and manage RF spectrum usage across ride and show environments, ensuring coexistence between multiple wireless systems operating in shared and licensed bands. Maintain visibility of all wireless systems and their frequency allocations, including cellular DAS, ISM, UNII, and private 5G deployments. Work under the direction of Parkwide Systems to coordinate wireless activities across Digital & Technology, Ride & Show Network teams, and project stakeholders. Review and validate proposed wireless deployments to ensure compatibility, interference mitigation, and adherence to standards. Validate wireless system performance including coverage, interference, and reliability across attractions and facilities. Troubleshoot wireless and RF systems including Cellular DAS, Wi-Fi, IoT/ISM-based systems, and show communication systems. Maintain working knowledge of wireless technologies including LoRaWAN, Wi-Fi HaLow, Bluetooth, Zigbee, GNSS, Clear-Com, and other operational/show systems. Understand coexistence challenges across multiple frequency bands and technologies. Develop and maintain documentation detailing wireless system locations, frequency usage, and expected coverage areas. Produce RF coordination records, validation reports, and coverage maps. Identify, track, and mitigate RF interference issues across multiple systems and stakeholders. Support spectrum analysis and recommend corrective actions to maintain system performance. Support vendor and integrator activities by reviewing and validating wireless implementations against coordination and spectrum requirements. Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.