Programming Coordinator

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us. ABOUT THE ROLE: NBC Universal is seeking a Programming Coordinator to join a driven and highly motivated team located in Englewood Cliffs, NJ as part of the Program Operations team in Media Operations. This coordinator role will have a primary focus on VOD and will gain valuable experience in our enterprise systems. The ideal candidate will work collaboratively with the rest of Media Fulfillment, Product, and Engineering teams across multiple site locations. Monitor delivery of content to specified platforms, troubleshooting, and escalating to quickly rectify any potential issues. Late night support hero, hours are 7pm–3am EST. Provide support for pre and post checks on content that has delivered to ensure all information is correct outbound, and that each piece of media has successfully reached its destination. Monitoring and working to resolve partner tickets that come in daily. This includes escalation, fixing content entries and retrying deliveries. Will work closely with our digital networks origination center who are confirming that content is available on the actual platforms. Must have and retain a solid understanding of internal workflow tools that the coordinator would be trained on. Provide network coverage for brand owners where necessary. Work in multiple systems to create and manage orders. May be assigned to different brands based on business needs.