Manager Unified Communications-Olympics

The Manager Unified Communications-Olympics is responsible for ensuring that engineering designs, plans, maintenance, and related activities for unified communication technologies contribute to a robust and reliable telecommunications operation. This includes managing central office telephone systems and equipment, overseeing telecommunication service providers, facilitating mobile phone provisioning and operations during the Olympic Games and other sporting events, and supporting the integration and unification of various communication platforms and systems. Responsible for directing and coordinating the allocation and installation of both fixed and mobile telecommunication services and systems Assist in the development of Requests for Proposals and planning for the telecommunications services required for NBC’s broadcast coverage of the Olympic event Provide technical and operational direction to and direct supervision of telecommunications installers and technicians Maintain the inventory of all distributed telecommunications equipment and ensure the recovery after the games Provide end-user training on mobile and telephone terminal devices Develop and maintain the Olympic directory database and the Contact Games-time corporate directory Responsible for ensuring budgetary goals are met by careful inspection and reconciliation of invoices Interface with the Operations and Production departments to ensure all their communication needs are being met Interact with telecommunication carriers to resolve issues, escalations, maintenance, and overall performance Leading up to and during the Olympics, interact with the Olympic Organizing Committee, OBS and other professional organizations to ensure planning and circuit orders are executed to plan. This includes garnering a relationship with the organizations to ensure all needs are met Manage the Design and Creation of standard operating procedures for all collaborative technologies and activities, which include: PBX, call manager, telepresence and immersive conferencing, chat, and other collaborative technologies Opportunities to leverage your ability to design, document and manage new platforms and workflows Skills in MS PowerPlatform (this is a huge plus to have!) Travel will be required, particularly in preparation for and during the years in which the Olympic games take place. A rare opportunity to explore the world for the candidate who enjoys adventure Additional duties as needed