The Media Operations Support Analyst provides Level 1 (L1) enterprise support for NBCUniversal’s Technical Operations and Marketing Supply Chain platforms and workflows. This role requires a strong understanding of media asset management, content distribution, brand marketing, and post-production operations across broadcast, streaming, studio distribution, and marketing environments.

The Technology Experience (TechEx) Analyst role is an exciting opportunity to be a part of the NBCU Global Support Team. The role is based at our NBCUniversal New York, 30 Rock location. The role is 1st/2nd line desk-side support position with a break/fix focus. It demands a high level of customer service to ensure that customer satisfaction targets are both maintained and exceeded. This is a technical role, requiring advanced knowledge of the core Microsoft O365 products, as well as experience with laptop/desktop/Mac and mobile device fixes.

NBCUniversal’s Enterprise Product Team builds products that provide essential capabilities to organizations throughout NBCUniversal. The team leverages deep relationships with our business engagement and engineering counterparts to build cohesive, end-to-end solutions for their clients or users. The product portfolio is aligned around critical NBCU functions such as Content/Title Management, Data & Analytics, Scheduling & Distribution, and Content Sales. As a part of the Product team, you will be responsible for several products in your department.

The Product Manager, Studios Technology Solutions will be part of the Film & TV Studios Technical Solutions organization, reporting to the Director of Product and AI Solutions. This role will support the advancement and adoption of the Studios Technology Solutions Product function by driving the implementation of the organization’s product “north star” across the portfolio.

The System Analyst, Remote IT Operations serves as a critical operator ensuring the reliability, performance, and scalability of IT systems supporting NBCUniversal’s live and remote productions. This role sits at the intersection of IT infrastructure and broadcast operations - driving seamless technology delivery in high-pressure, real-time environments. You will play a key role in enabling production teams to execute flawlessly by delivering secure, resilient, and efficient IT solutions across remote sites.

We are seeking a Sr. Program Manager to drive cross-functional Program Management for key Ad Sales Technology initiatives. This role will act as a strategic, data-driven program lead, bringing operational rigor and innovative approaches to effectively orchestrate cross-team collaboration, execution, and change management across Enterprise Product, Engineering, QA, Support, and Ad Sales teams.

NBCUniversal is seeking a Digital Operations Supervisor individual to join a driven and highly-motivated team located in Stamford, Connecticut within NBCUniversal’s Technical Operations. The Digital Operations Supervisor will be a part of a 24x7 digital NOC (dNOC) operation within NBCUniversal’s Distribution Operation supporting all linear handoffs (broadcast and streaming). The dNOC proactively monitors key distribution points to maintain high levels of QoS and QoE for external partners and consumers alike.

The AI Solutions Program Associate Lead will support the strategic alignment between the Prism team and NBCUniversal Business Units. The successful candidate will collaborate with the BU Stakeholders, Product and Engineering teams to support the successful execution of AI programs as well as process improvement activities in support of their respective BU. They will contribute to the delivery of AI solutions and operational support inclusive of Intake process, discovery, scope, and defining project phases across their assigned BU and Prism.

NBCUniversal is one of the few places where applied generative AI meets proprietary content at meaningful scale: film, television, news, sports, and live production pipelines that create genuinely hard and interesting problems for AI to solve. The AI Content & Media Product team within Operations & Technology builds agentic AI products that integrate directly into how NBCU creates, produces, and delivers content. We’re hiring a Lead AI Builder to join the team as a senior, hands-on technical builder.

NBCUniversal’s Product Team builds and supports products and workflow designs that provide essential capabilities to organizations throughout NBCUniversal. The team leverages deep relationships with our business engagement and engineering counterparts to build cohesive, end-to-end solutions for their clients or users. The product portfolio is aligned around critical NBCU functions such as Content/Title Management, Data & Analytics, Scheduling & Distribution, and Content Sales.