Media Operations Technician

Job Description Work with a highly motivated team of individuals who are responsible for the fulfillment of media content to NBCUniversal’s distribution outlets, including its cable networks, owned television stations and online destinations. A QC Technician must perform quality control of content for NBCU Studio distribution using several technical processes & technologies including, but not limited to, Audio/Video QC, subtitle QC, audio language recognition, order prioritization, cross team communication and troubleshooting. Responsibilities Perform quality control of all digital media for Studio Fulfillment distribution. QC all content for distribution - Ensure technical specifications for all encoded and transcoded files including foreign languages with the expectation of making zero errors or defects. QC and segmentation off all content being stored into NBCU’s serving library. Learn and perform all media prep processes in the Media Operations Center & any additional processes that are created in the future. Provide delivery support of digital media to internal departments, studio needs and external partnerships Troubleshoot basic problems and issues in the media prep workflow following escalation procedure and maintaining client communication. Occasionally provide documentation regarding workflow Standard Operating Procedures. Additional duties as needed and assigned by Supervisor(s).