Director, Vendor Governance
NBCUniversal is seeking an experienced and strategic leader to serve as Director, Vendor Governance, reporting to the VP Strategic Technology Delivery. This role will establish and lead comprehensive vendor management practices across our technology ecosystem, driving operational excellence in third-party relationships that support our media company's transformation initiatives and mission-critical operations. The successful candidate will serve as the operational backbone for our vendor ecosystem, managing vendor relationships while providing strategic and performance oversight. This role requires balancing tactical execution with strategic thinking, ensuring accountability and value delivery across all engagements while supporting executive-level contract negotiations and strategic partnerships. Key Responsibilities Vendor Relationship Management Develop and execute operational vendor strategies aligned with technology roadmap and business objectives Manage diverse portfolio of vendor relationships from foundational technology partners to emerging technology providers Serve as operational contact for vendors, ensuring seamless relationship management Performance Oversight & Governance Establish performance metrics and conduct regular vendor reviews to ensure delivery against scope, budget, quality, and SLAs Implement governance frameworks to track vendor performance, contract compliance, and service delivery excellence Lead vendor audits and assessments to identify optimization opportunities and mitigate risks Manage vendor escalations and drive accountability across external partners, with focus on enterprise software platforms and content delivery networks Strategic Support & Analysis Support leadership in contract negotiations by providing vendor performance data, market intelligence, and operational insights Conduct vendor assessments and due diligence to inform strategic partnership decisions Develop vendor scorecards and performance analytics to guide contract renewal and expansion discussions Provide recommendations on vendor consolidation, optimization, and strategic sourcing opportunities Lead vendor rationalization initiatives to eliminate redundant relationships and optimize vendor ecosystem Cross-Functional Collaboration Partner with VP Strategic Tech Delivery and SVP Procurement on vendor strategy and contract lifecycle management Collaborate with Finance, Legal, and operational teams, such as asset management, to ensure unified vendor governance standards Coordinate SOW management and payment processing workflows to optimize vendor spend and eliminate inefficiencies Build relationships across the organization to drive adoption of vendor management best practices Process Excellence & Scalability Create scalable vendor management frameworks that support organizational growth Develop standardized processes for vendor onboarding, performance monitoring, and relationship management Establish operational workflows that enable strategic decision-making and knowledge transfer Streamline vendor management operations across multiple business units