Staff SRE Solutions Lead

NBC Universal has an exciting opportunity for a talented individual to become a Site Reliability Engineering Solutions Lead with a specific focus on CMDB and Asset data quality & governance for NBCU Operations and Technology (O&T). O&T supports enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally. The CMDB Data Governance Lead role is crucial to ensure data is consistently and accurately synchronized between CMDB source and target systems. This is essential for ensuring asset data is reliable, secure, and easily accessible to support business operations, recovery & impact, and critical decision-making Working closely with various stakeholder, platform owners, and peers this role will be primarily responsible for designing, developing, and implementing best-practice integration data-models, establishing monitoring, and overall data quality to support organizational requirements and best practices. Responsibilities: Create and maintain comprehensive documentation for integration processes, design specs, data dictionaries, source/target mappings, and user guides Partner with CMDB and development teams for any integration decisions, data mapping, transformations, and cleansing activities Collaborate with product owners, stakeholders, colleagues, and Vendors to gather new data & integration requirements to ensure successful and stable integrations Partner with the Software Engineering team to develop and govern CMDB cloud device tagging requirements and processes Liaison / manage integration requests & reviews w/ Cyber Security, ensuring adherence to data security & privacy requirements and establishing SLO’s for expected durations and outcome Design, implement, and manage the CDMB manual non-discoverable data validation process utilizing ServiceNow’s Data Manager (aka Data Certification) Assist with design and delivery of audit required asset and artifact requirements Ensure the quality and health of the CMDB’s supporting automated discovery methods, tools, and techniques Participate in design reviews and provide feedback and direction for integration strategies, plans, and standards for integrations supporting CMDB & Asset Management data requirements Develop monitoring and/or health checks to identify and resolve integration/data issues utilizing ServiceNow’s Automated Test Framework (ATF) Implement and manage the data dictionary, documentation, and training as it pertains to CMDB/Asset Management best practices and organizational requirements Perform regular audits, testing, and validations of integration solutions to ensure accuracy, reliability, functionality, and consistency Ensure current & planned CMDB/Asset Management integration solutions align w/ current and future business needs Maintain knowledge of the latest data integration capabilities and recommend best-practice approaches and go-forward strategies Develop and implement Service Mapping to define various Business Services and their dependencies within the orgs Assist with complex reporting requirements Develop min. onboarding requirements for each CMDB/Asset device type and standard naming conventions (where applicable) Assist developing overall CMDB guiding principles and training, working with the SRE OCM team Assist with general guidance around automation impacting or utilizing CMDB/Asset data