Senior Staff Software Engineer, Enablement

The Enablement team at NBCU exists to help get developers the resources and support they need to be successful in their roles. We want to improve developer efficiency by identifying and mitigating bottlenecks (we love data!), creating documentation and self-service solutions, and providing education and coaching to give teams the knowledge and confidence they need to fully own their software solutions. Build. Run. Own.  As part of the broader Engineering Experience organization, we value collaboration and continuous improvement, and we strive to provide an environment where all ideas are valued. We believe that healthy organizations have a culture of accountability, transparency, and safety. This means that we commit to delivering things together, communicate constantly on status and risks, and that when we fail (and we should strive to fail) we use it as a learning experience with no blame or judgement involved. We are seeking a Senior Staff Software Engineer (Enablement) who takes a systems-thinking approach to understand and improve the developer experience here at NBCU. You use scientific, research-oriented methods to ask questions, get the data you need, and interpret the information to make informed decisions and recommendations for teams. As you identify and implement improvements, you use data to understand if you are on the path to success or need to pivot. As a Senior Staff Software Engineer, you will partner with the Engineering Experience teams, the broader NBCU developer population, and engineering leadership to deliver the services, tools, and processes engineers need for positive outcomes. You are innovative and can navigate ambiguity, break down complex problems, and come up with creative solutions that can scale across the organization. A key aspect of this role is influencing change – you build trust easily and connect with others through storytelling. You come from a place of curiosity, and the people you work with feel heard and that their voice matters to you. You help foster communities of learning across the organization, providing safe spaces for developers to learn from each other and grow in their careers.