At Universal Studios Hollywood, we are committed to developing the best leaders and delivering world-class guest experiences through a culture of continuous learning. The Senior Manager, Talent & Operational Learning will oversee the design, delivery, and evaluation of professional, leadership, and operational development programs. This role leads the strategy for professional development pathways, supervisor and lead development, while also owning new hire orientation and operational learning across the park.

Summary Responsible for assisting to supervise the operation of quick service branded restaurants. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills. Essential Functions Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures. Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.

Working in a collaborative production team environment, this role is responsible for managing the production warehouse facility and department logistics staff, operation, assets and equipment. All objectives must meet safety and compliance requirements and align with creative, financial, and schedule targets for live shows, atmosphere offerings, and special projects in a themed environment.

The Sous Chef would primarily be responsible for all culinary offerings in a designated area of Universal Studios Hollywood. This position will be responsible for ensuring the highest quality of food and service at all levels. This position in culinary is responsible for supervising and developing teams working across Universal Studios Hollywood.

The General Manager for Antojitos- CityWalk Food will be responsible for the overall operation of the venue, including, but not limited to, the efficient and profitable operation of the venue. This position will directly supervise a team of supervisors and managers and operate a high-volume concept in the mixed-use entertainment venue. In the General Manager role, this position will be responsible for the implementation of strategic planning and optimizing restaurant profitability; candidates must also be passionate about quality, cleanliness, and guest service standards.

We are seeking a dedicated and experienced Manager of Park Services to lead our Custodial team in maintaining the cleanliness, sanitation, and safety of our Theme Park. This individual is responsible for managing the Park Services team of 200+ in the theme park. This individual will ensure that the theme park environment is clean, safe, maintained in a presentable fashion, while complying with all procedures & regulatory requirements.

As part of UDX’s Digital and Technology team, the Optimization Analyst will play an essential role on the team responsible for enhancing and innovating the guest experience at Universal Studios Hollywood through the design and activation of experiments across multiple channels. This individual will be responsible for designing, executing, and analyzing A/B tests to improve key performance metrics across our digital platforms.

Summary: The Operations Manager oversees the operation of the Wardrobe Department ensuring efficient supply of quality uniforms to Wardrobe Guests through inventory organization, staffing, quality assurance, and Guest service, as well as managing labor and non-labor budgets and Team Member satisfaction.

The Design Manager, A&E oversees and manages the Architectural and Engineering design and construction administration effort within a specific area of a project. Also provides input and advice on design, budget, schedule, code requirements, selection of project resources and strategy for project execution. Responsibilities: Attends weekly project meetings. Responsible for the coordination between the Architecture and Engineering vendors and the other vendors including the development of Building, Area Development, and road expansions requirements.

As a Health Services Supervisor at Universal Studios Hollywood, you will be an integral part of the team dedicated to ensuring the health and safety of our guests, team members and vendor partners. Your role, alongside the other team supervisor and manager, is to lead our team of nurses, emergency medical technicians, and paramedics. They are responsible for delivering exceptional guest service through compassionate and prompt first aid care to our guests, as well as preventive and post-injury occupational health care to our team members.