As the Assistant Manager, Technical Services (Rides), you’ll play a key role in executing the technical operations strategy for our rides and attractions. This position focuses on optimizing labor, coordinating technical teams, and ensuring our attractions are maintained to the highest standards of safety, quality, and guest experience.

The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios Hollywood business, improving the entire guest digital journey inside and outside of the Park. This role is constantly looking forward with partners across Universal Destinations and Experiences to identify, solution and deliver improved guest experiences in the medium- and long-term. This role puts the guest first and has a high focus on ownership, diving deep to understand our guests, advocating on their behalf, and clear consistent internal communications.

Summary Manager responsible for the operations & distribution pertaining to the food warehouse functions (receiving, delivery, fulfillment, inventory, picking, etc.). Serves as a leader and culture changer putting process & policy in place and while holding warehouse staff and direct reports are accountable for meeting and exceeding job responsibilities. Leads the warehouse team meetings and attends meetings on behalf of the warehouse senior manager at other departmental business meetings as necessary.

The Human Resources Assistant partners with HR Managers and management team in administrating and tracking the attendance and cash handling policies for all our Team Members in the Theme Park. This position would also be responsible for processing leave of absence, employee’s life-cycle transactions and various other HR administrative functions. Essential Responsibilities Process, track and manage attendance and cash handling (variance) discipline by drafting employee discipline letters and incident reports for managers to administer.

The Area Manager, Food Warehouse & Distribution, will be responsible for overseeing the operations of our food service distribution warehouse, including offsite locations. As the Area Manager, Food Warehouse & Distribution, you will lead teams, optimize inventory management, ensure the timely delivery of products to retail locations, and maintain the highest standards of safety and efficiency. This position requires strong leadership, problem-solving skills, and a deep understanding of warehouse logistics in a fast-paced retail environment.

The Manager, Employee Relations & Investigations will thoroughly and expeditiously investigate Team Member concerns in a fair, unbiased, and consistent manner. The ideal candidate will need to have significant experience operating in a fast paced and guest facing environment and possesses a strong generalist skill set working in Union and Non-Union organizations. We’re seeking innovative solution seekers natural collaborators, Team Member advocates and culture architects to enable our Teams, partners, and business to do and be their best.

The Lead Software Engineer, DevOps is responsible for designing, implementing, and maintaining the continuous integration / continuous deployment (CI/CD) pipeline that meets Development, IT Security and Program Governance requirements. This role is responsible for the architecture and design of the DevOps platform. This role is responsible for providing guidance and mentoring to junior team members. This role is also responsible for implementing the infrastructure and processes that enable monitoring and observability for Servers, Application and Network.

Universal Studios Hollywood, the Entertainment Capital of L.A. has an opening for an experienced Sales Coordinator of Event and Group Sales. We are looking for a dynamic individual to be a part of a winning team and work for one of the top companies in the world. This position is responsible in supporting the sales initiatives and sales managers of Universal Studios Hollywood’s corporate events and group ticket programs such as meetings, receptions, picnics, park buy-outs and park mix-ins.

The Director, Facilities Maintenance & Utilities is a hands-on leadership role that oversees the daily operations, execution strategies and overall performance of the teams responsible for theme park facility maintenance, MEP and infrastructure. This position interfaces with leaders from various client groups including the Operations, Entertainment, Food, and Retail departments, among others. This position is responsible for building a strong partnership with, and at times supporting, sister organizations in CityWalk/Hilltop Operations and NBCU Studio Facilities/Operations.

The Ride Engineer is responsible for overseeing, monitoring, and expediting the design, development and delivery of ride components and systems under contract with vendor(s). Responsibilities Responsible for scope development, bid & award, monitoring, and progress of design fabrication and installation and testing, by vendor for ride systems and related equipment.