Summary Responsible for assisting to supervise the operation of quick service branded restaurants. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills. Essential Functions Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures. Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.

The Assistant Manager, CityWalk Food – Quick Service Restaurants will be responsible for the daily shift supervision and management support of the quick-serve CityWalk venues. This position will work in a fast paced, fun, & quickly growing environment that allows the ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills. Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Company policies and procedures.

The Sous Chef – Toothsome Chocolate Emporium, will be responsible for directing, managing and successfully operating a high volume branded concept on CityWalk. As Sous Chef, the position will be a primary “go-to” for the kitchen team and responsible for the functions and flow of the back of the house. The Sous Chef is responsible for ensuring that the food served always meets or exceeds standards of excellence. While this position will report to the Restaurant Chef, this position is responsible for setting the expectations for all kitchen team members to maximize productivity.

This position is responsible for supporting Universal Destinations & Experiences (UDX)’s Legal Department by assisting the Sr. Director, Contracts Administration, Universal Studios Hollywood (USH), with contracts drafts, reviews, and all areas of the contracting process for UDX business operations including Universal Horror Unleashed (UHU). This position processes contracts and related documents to ensure accuracy for operational/project teams in accordance with UDX contracts policies and procedures and all applicable USH/UDX systems.

The Supervisor, Entertainment is responsible assisting the Entertainment Costume Operations Manager with the daily supervisory leadership of the front-line employees with a key focus on the daily operation of the Entertainment Costume Department. Oversee the daily operations of the Costume Areas; including monitoring staff and ensuring that all standard operating procedures are maintained. Coach, monitor and track the hourly staff’s work processes. Instruct and monitor costume staff in required daily techniques and procedures.

As the Assistant Manager, Technical Services (Rides), you’ll play a key role in executing the technical operations strategy for our rides and attractions. This position focuses on optimizing labor, coordinating technical teams, and ensuring our attractions are maintained to the highest standards of safety, quality, and guest experience.

The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios Hollywood business, improving the entire guest digital journey inside and outside of the Park. This role is constantly looking forward with partners across Universal Destinations and Experiences to identify, solution and deliver improved guest experiences in the medium- and long-term. This role puts the guest first and has a high focus on ownership, diving deep to understand our guests, advocating on their behalf, and clear consistent internal communications.

Summary Manager responsible for the operations & distribution pertaining to the food warehouse functions (receiving, delivery, fulfillment, inventory, picking, etc.). Serves as a leader and culture changer putting process & policy in place and while holding warehouse staff and direct reports are accountable for meeting and exceeding job responsibilities. Leads the warehouse team meetings and attends meetings on behalf of the warehouse senior manager at other departmental business meetings as necessary.

The Area Manager, Food Warehouse & Distribution, will be responsible for overseeing the operations of our food service distribution warehouse, including offsite locations. As the Area Manager, Food Warehouse & Distribution, you will lead teams, optimize inventory management, ensure the timely delivery of products to retail locations, and maintain the highest standards of safety and efficiency. This position requires strong leadership, problem-solving skills, and a deep understanding of warehouse logistics in a fast-paced retail environment.

The Manager, Employee Relations & Investigations will thoroughly and expeditiously investigate Team Member concerns in a fair, unbiased, and consistent manner. The ideal candidate will need to have significant experience operating in a fast paced and guest facing environment and possesses a strong generalist skill set working in Union and Non-Union organizations. We’re seeking innovative solution seekers natural collaborators, Team Member advocates and culture architects to enable our Teams, partners, and business to do and be their best.