Technical Manager

The Technical Manager (TM) is responsible for providing front-line management of operational, technical and production support for Telemundo Enterprises’ programming throughout all steps of the production process. The Technical Manager collaborates with a driven and highly motivated team to support the on-air operations of Telemundo Enterprises and provide first-in class service to all clients for on-air broadcasts. The Technical Manager should be an excellent communicator, and be adept at collaborating with the show director, editorial, and technical teams. Job Duties: Manages the coordination, operation, and execution of live and taped programming for Telemundo Network Shows, including News, Entertainment and Sports, both Linear and Digital, produced in a Telemundo Center PCR and Studio. Oversees the setup and execution of live remote interviews using social media computers and platforms such as Zoom and Skype. Ensures proper shot composition, optimal audio and video levels and reliable communication channels throughout the broadcast. Serves as the primary technical lead during live and taped events, ensuring all systems and personnel are aligned for flawless and consistent execution including PCR and Studio. Develops a deep understanding of Telemundo Center’s technical architecture, including on-air systems, signal flow and broadcast infrastructure. Collaborates with Engineering and TOC teams to implement new technologies and troubleshoot on-air issues. Coordinates all technical and logistical requirements prior to air as well as during the broadcast including control room setup, studio readiness and crew assignments. Leads the daily “Facs” check process to confirm all technical elements are prepared and verified before each broadcast or taping, including Ingest. Attends and/or organizes pre-production meetings with Producers, Show Directors and other stakeholders to determine technical needs and resource allocations. Acts as the main point of contact for internal partners, including News, Entertainment and Sports teams, to resolve issues and implement technical changes in real time. Acts as the primary point of contact for Engineering and Technical Operations Center teams to implement new technologies and to resolve on-air issues Designs and implements training procedures for control room operators and producers on systems such as routers, communication panels and social computers. Supervises technical staff during live productions, ensuring roles are clearly defined and responsibilities are executed efficiently. Collaborates with Operations Managers to ensure technical staff are properly trained and able to execute the shows to which they are assigned. Fosters a culture of continuous learning and technical excellence within the team. Provides mentorship and performance feedback to team members to support professional growth. Leads technical initiatives including system upgrades, migrations and workflow improvements. Manages change-control processes to ensure smooth transitions during technology rollouts or operational shifts Maintains and develops documentation of Standard Operating Procedures (SOP’s). Resource Scheduling All Technical Managers (TM’s) will receive training on the Xytech Scheduling platform to ensure consistent and effective use. The most senior TM will oversee the team’s daily scheduling, ensuring all shifts requiring TM coverage are filled, including managing PTO requests. While the senior TM leads scheduling, all TM’s may occasionally be asked to assist with or contribute to the daily scheduling process. Training of new Tech Managers and Production Specialists The Technical Manager is responsible for the training process of new Technical Managers and Production Specialists. Ensures that new team members gain a comprehensive understanding of in-house systems, workflows and responsibilities to perform effectively in their roles. Facilitates training on our “Facs” procedures and ensures adherence to established technical SOP’s. Specials Events and Projects When necessary, a Technical Manager may be designated to work on a special event or client project, which may impact their regular schedule. Responsibilities may include attending pre-production meetings, collaborating closely with the assigned Production Manager and participating in site surveys as needed. The assigned TM must provide project documentation in the form of a ‘Technical Spec Sheet’ outlining the logistical, technical and labor requirements for the event. Works under the direct supervision of Director, Technical Production Projects & Services and is responsible for completing any other tasks as assigned by Manager or Supervisor as needed