The Manager, Digital Consumer Experience & E-Commerce (DCXE) leads the strategy, planning, and execution of digital marketing campaigns and destination programs across Universal’s web, app, and online store platforms for Universal Studios Hollywood. This role ensures guest-first digital experiences are consistently delivered, meet business objectives, and evolve with platform capabilities. Balancing strategic planning with hands-on execution, this role drives cross-functional alignment, upholds delivery standards, and champions ongoing improvement.

The Application Engineer role is to implement and maintain vendor provided ticketing software applications across all Parks. This includes installation and implementation as well as troubleshooting while providing day-to-day support to existing software applications. The Application Engineer will set up and maintain system administration and configuration of software systems. Provide day-to-day application support on software systems at all Parks Technology locations. This includes after hours, weekends and on-call support.