The Position: The Senior Vice President, Human Resources has overall leadership responsibility for the design, development and implementation of effective HR strategies that support the people and business priorities of Universal Studios Hollywood. This position serves as a key member of the senior leadership team for the Universal Studios Hollywood businesses and the senior human resources staff.

Summary This role oversees the compliance and administrative functions within the Human Resources department. It ensures the accurate and efficient implementation of attendance policies and bi-annual status checks in line with our Collective Bargaining Agreement (CBA). Additionally, this position supervises HR Assistants who manage attendance infraction disciplines and support the interactive and accommodations processes for Team Members with leave or accommodation needs.

The Manager, Employee Relations & Investigations will thoroughly and expeditiously investigate Team Member concerns in a fair, unbiased, and consistent manner. The ideal candidate will need to have significant experience operating in a fast paced and guest facing environment and possesses a strong generalist skill set working in Union and Non-Union organizations. We’re seeking innovative solution seekers natural collaborators, Team Member advocates and culture architects to enable our Teams, partners, and business to do and be their best.

The Human Resources Generalist provides HR counsel and support to Supervisors/Managers and hourly Team Members at the Hollywood Theme Park, with a heavy emphasis on maintaining positive employee relations. The role also serves as a liaison with other HR departments including Staffing/Talent Acquisition, Learning and Development, HRIS, Labor Relations, etc. to help resolve issues and assist with HR process coordination.