The TechEx team forms part of the IT Workplace Operations Team and the role will require a high-level customer focus, technical flexibility and agility. The role also requires flexibility around operational hours as well as supporting the Spain office and users based in Spain/EU Provide 1st & 2nd line desk side support services to NBCUniversal International on all supported technologies including Windows & Mac hardware and various mobile technologies.

RESPONSIBILITIES: •Content Projection: •Assist in projection services for all areas and divisions. •Download content and KDMs, perform pre-screening of films, trailers, and other materials. •Conduct quality control checks with Dubbing and Trade departments. •Coordinate with other NBCUniversal divisions and external agents for events and screenings. •Maintain and organize the projection booth, equipment, LanSat, and server space. •Film/Trailer Rating: •Register films and trailers in the ICAA database. •Manage payment of rating fees.