The Customer Support Specialist will be a crucial member of the broader Customer Success Team. Responsible for delivering top-tier customer service throughout the sales process on our distribution platform, golfnow.com, the role involves tasks like modifying bookings and handling new bookings generated through the website. The ideal candidate will possess a strong passion for delivering exceptional customer care and aim to interact with customers and suppliers as part of a highly motivated team dedicated to exceeding client expectations.

The Senior Account Manager (Spanish fluent) will play a crucial role in driving revenue growth, fostering long term business relationships and maintaining client satisfaction across a portfolio of our golf course partners. Relationship management will be at the core of this role, managing key partner clients, growing the accounts through up-selling products, driving revenue and retaining courses through adoption of best practices and use of our products and services.