The Digital Project Manager is responsible for the creation and execution of timelines for digital-owned tactics, including web/mobile, app, DDM, and team member communications, as part of broader campaigns or programs. This role ensures on-time delivery, scope management, risk mitigation, and effective stakeholder communication across assigned projects. Working within a cross-functional scrum team, the Digital Project Manager will facilitate seamless collaboration, track progress, and provide project reporting using WorkFront to ensure transparency and alignment with business objectives.

How’d you like to be part of something BIG? As part of the Payment Systems support team here at Universal Studios Hollywood you’ll be building and supporting various software systems that help make Universal Studios the entertainment capital of LA! The Payment Systems team’s number one priority is ensuring that our various card present and card not present systems are delivering a stable and fast service. As a member of the team, you’ll help build, troubleshoot and operate applications to ensure system uptime, responsiveness and security.

The Manager, Digital Consumer Experience & E-Commerce (DCXE) leads the strategy, planning, and execution of digital marketing campaigns and destination programs across Universal’s web, app, and online store platforms for Universal Studios Hollywood. This role ensures guest-first digital experiences are consistently delivered, meet business objectives, and evolve with platform capabilities. Balancing strategic planning with hands-on execution, this role drives cross-functional alignment, upholds delivery standards, and champions ongoing improvement.