About Us Universal Pictures Home Entertainment (UPHE) markets and distributes NBCUniversal’s film and television offerings across transactional digital and disc formats worldwide. Distributed lines of content include contemporary and classic productions within the company’s expansive entertainment catalog, spanning properties from Universal Pictures, Focus Features, DreamWorks Animation, Illumination, Universal Media Studios and Peacock, as well as from select third-party partners.

Role Purpose The BI Ops Specialist ensures the continuity, reliability, and quality of the analytical ecosystem for Mexico and LATAM, enabling strategic decision‑making across Marketing, Distribution, and Finance, in integrated collaboration with the Data Strategy team based in LA and London. Operating with high autonomy, this role connects territories, business teams, and data operations to foster a data‑driven, insight‑ready environment—consistent, scalable, and built for continuous improvement.

Kickstart your career at NBCUniversal with a high-impact role that keeps the business moving! As a Digital Billing Specialist, you'll be responsible for providing seamless invoicing support and billing reporting for NBCUniversal’s digital properties. You will coordinate the invoice process & status management in alignment with our clients’ expectations, making sure brands get the visibility they deserve!

Summary: Universal Product & Experiences’ New Business Development & Franchise Strategy team drives the global vision and strategic development and execution of new business, franchise strategy, and marketing plans to cultivate brand growth and drive revenue throughout the franchise ecosystem. We are a high-performing team of makers, thinkers, leaders and rebels whose passion is to ignite ideas every day, in a culture that celebrates creativity, fresh thinking, executional excellence and each other.

We are seeking a dynamic and detail-oriented Business Operations Design Specialist to join the Operations & Technology team, supporting the NBCUniversal News Group. This role blends communications and technical design—including executive presentations, internal communications, branding, and data visualization—with operational support such as chief-of-staff–style coordination, meeting preparation, administrative support, and organizational alignment.

The Business Operations Coordinator is a key contributor to the department by aiding in all business-related functions. The Business Operations Coordinator will also work hand in hand with the Business Operations Specialist and Sr Manager to develop, implement, and standardize reporting and business processes to focus on creating efficiencies, process improvements and achieve expense reductions for the department. The ideal candidate is someone who has worked across cross-functional teams in a fast-paced environment and strives for operational excellence.

The Operational Excellence (OE) team is responsible for the technical and process health of the Universal Products & Experiences (UP&E) consumer products business. Thus, this team drives process maturity, platform optimization, and cross-functional collaboration across UP&E and the broader NBCUniversal organization. This role helps bridge the gap between the Product, Engineering, and Business Engagement teams, ensuring that UP&E’s technology foundation is stable.