Role Purpose The BI Ops Specialist ensures the continuity, reliability, and quality of the analytical ecosystem for Mexico and LATAM, enabling strategic decision‑making across Marketing, Distribution, and Finance, in integrated collaboration with the Data Strategy team based in LA and London. Operating with high autonomy, this role connects territories, business teams, and data operations to foster a data‑driven, insight‑ready environment—consistent, scalable, and built for continuous improvement.

Universal Products & Experiences (UP&E) globally drives expansion of the company's intellectual properties, franchises, characters and stories through innovative physical and digital products, content, and consumer experiences. Along with franchise brand management, UP&E's core businesses include Consumer Products and Games and Digital Platforms based on the company's extensive portfolio of intellectual properties created by Universal Pictures, Illumination and DreamWorks Animation. UP&E is part of NBCUniversal, a subsidiary of Comcast Corporation.

Summary: Universal Product & Experiences’ New Business Development & Franchise Strategy team drives the global vision and strategic development and execution of new business, franchise strategy, and marketing plans to cultivate brand growth and drive revenue throughout the franchise ecosystem. We are a high-performing team of makers, thinkers, leaders and rebels whose passion is to ignite ideas every day, in a culture that celebrates creativity, fresh thinking, executional excellence and each other.

We are seeking a dynamic and detail-oriented Business Operations Design Specialist to join the Operations & Technology team, supporting the NBCUniversal News Group. This role blends communications and technical design—including executive presentations, internal communications, branding, and data visualization—with operational support such as chief-of-staff–style coordination, meeting preparation, administrative support, and organizational alignment.

The Operational Excellence (OE) team is responsible for the technical and process health of the Universal Products & Experiences (UP&E) consumer products business. Thus, this team drives process maturity, platform optimization, and cross-functional collaboration across UP&E and the broader NBCUniversal organization. This role helps bridge the gap between the Product, Engineering, and Business Engagement teams, ensuring that UP&E’s technology foundation is stable.