The Customer Support Specialist will be a crucial member of the broader Customer Success Team. Responsible for delivering top-tier customer service throughout the sales process on our distribution platform, golfnow.com, the role involves tasks like modifying bookings and handling new bookings generated through the website. The ideal candidate will possess a strong passion for delivering exceptional customer care and aim to interact with customers and suppliers as part of a highly motivated team dedicated to exceeding client expectations.

The Senior Account Manager (Spanish fluent) will play a crucial role in driving revenue growth, fostering long term business relationships and maintaining client satisfaction across a portfolio of our golf course partners. Relationship management will be at the core of this role, managing key partner clients, growing the accounts through up-selling products, driving revenue and retaining courses through adoption of best practices and use of our products and services.

*Please Note:* This role is fully remote, based in the Gauteng Province and KwaZulu-Natal regions. The Sales Manager will be responsible for creating, launching and executing plans to drive sales and build market presence within Gauteng and Kwazulu-Natal regions. The role entails launching and growing the sales business for our range of product software and services that enable golf clubs to manage their operations efficiently, driving long term sustainability and revenue for our business within the regions.