Unified Comms/Collab Technician
Unified Comms/Collab Technician
The UC/C Technician supports NBCUniversal’s global audio‑visual and collaboration environment, ensuring a reliable, high‑quality end‑user experience across conference rooms, event spaces, digital signage, and UC/C platforms. Reporting to the Manager of UC/C & Media Experience, this role serves as a Level 2 (L2) escalation point, partnering with L1 VNOC teams and escalating to L3 engineering as needed. This is a hands‑on, fast‑paced role requiring immediate response to business‑critical issues impacting meetings, live events, and executive collaboration.