How’d you like to be part of something BIG? As part of the Revenue Operations application team here at Universal Studios Hollywood you’ll be building and supporting various software systems that help make Universal Studios the entertainment capital of LA! The Revenue Operations team’s number one priority is ensuring that our various food and retail systems are delivering a stable and fast service. As a member of the team, you’ll help build, troubleshoot and operate applications to ensure system uptime, responsiveness and security.

The Application Engineer role is to implement and maintain vendor provided ticketing software applications across all Parks. This includes installation and implementation as well as troubleshooting while providing day-to-day support to existing software applications. The Application Engineer will set up and maintain system administration and configuration of software systems. Provide day-to-day application support on software systems at all Parks Technology locations. This includes after hours, weekends and on-call support.

Associate Technical Project Manager The TVEverywhere team is looking for an exceptional Associate Technical Project Manager to join our high-performing team of program and project managers delivering world-class products for NBC Entertainment and Sports. The Associate Technical Project Manager’s primary responsibilities are leading a technical team to successful and seamless launches and continually improving processes to further the efficiency of backend and client teams. This role reports to the Sr Project Manager.

The Technology Experience (TechEx) Analyst role is an exciting opportunity to be a part of the NBCU Global Support Team. The role is based at our NBCUniversal New York, 30 Rock location. The role is 1st/2nd line desk side support break and fix. It demands a high level of customer service to ensure that customer satisfaction targets are both maintained and exceeded. This is a technical role requiring expert knowledge of the core Microsoft O365 products also experience of laptop/desktop/Mac and Mobile.

The Vice President, Technology Operations is responsible for the destination operational excellence of technology services (applications, infrastructure, field support) for Universal Studios Hollywood (USH), while also collaborating cross‑functionally across Universal Destinations & Experiences (UDX). They also serve as the key technology engagement executive for global UDX Digital & Technology initiatives that integrate with each business location, ensuring there is bi-directional collaboration and accountability for technology services & initiatives.

We are looking for a Senior Staff Cyber Security Engineer to be part of our NBCU Security Architecture team, focused on emerging technologies including AI. This Senior Staff Cyber Security Engineer will partner with the various NBCUniversal businesses, enterprise IT, and Cyber Security organization to ensure technology is designed and deployed securely and aligned with Cyber Security and enterprise technology strategies.

ABOUT THE ROLE: The Senior Analyst role is a key role within Enterprise IT Operations, reporting directly to the Sr. Manager of International Operations. This position builds on core deskside and support capabilities, expanding the analyst's scope to include operational responsibilities that enhance end-to-end service delivery. The Senior Analyst will be equipped with increased access to systems and tools to directly carry out transactional tasks that were previously routed through engineering teams.

The Media Group at NBCU supports a powerhouse collection of consumer-first brands including Peacock, NBC, Bravo, NBC Sports, and NBCU International. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

“What would you say you do here?” Providing world-class support for the day to day operations of the studio and our initiatives Advocating for our clients to other technology departments in support of DreamWorks Working closely with the engineering departments on supporting the infrastructure upgrades and changes Ensuring that all support incidents are triaged or resolved in a timely manner to minimize any loss of productivity Serve as the main point of contact for end-user support incidents Analyze issues and create solutions for HW and SW problems Building, installing, maintaining and tro

Our Media Group portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience.